We live in a booming technology age with the likes of Elon Musk or companies like UiPath who are pioneering robotics and automation. AI is becoming a mainstream topic that most talk about it or at least read about. In a broader sense, technology is deeply rooting itself into society and our daily life with the many people having smartphones. While technology has advanced society and our capabilities, there is one thing — we cannot lose the human touch to society and what we do.
Technology’s influence in society
I would argue that we have accepted the role that technology plays and the influence it has on us. Geographical location doesn’t matter anymore — most people have smartphones so we can check email or social media anywhere in the world provided there is an internet connection. Historically, the developed world like OECD countries were the only ones having this capability often dubbed a luxury. However, the developing world has quickly become part of the club of countries that have internet and technology. For example, take a look at Africa where there will be over 500 million users by 2020. Imagine that?
That’s only one example. Another is the rate at which different processes are automated across various industries. Take a look at libraries — more and more libraries are employing RFID technology to make the process completely self-service and eliminate the need for staff to check-in/-out books or ensure security of the building. If you don’t believe me, take a look at any tender website for the UK&I and you can stumble on a few tenders in this area. Another, more well known one, is Amazon’s use of robots in its warehouses. Amazon benefits greatly. By further extension, the benefits extend for the transportation & logistics industry with much higher margins, faster service, and efficiency.
Our technology induced laziness
Sure, we enjoy the benefits of technology. At the same time, we have become lazy. Like it or not, but we’d rather talk to someone on social media than having a face to face conversation with them. The obvious reason is that we don’t have the make effort to go and meet with them. It’s much easier to click a few times and the message is sent regardless of the application.